The firm can take a first look
It can look at what you’ve told us in the context of the concern you selected.
Free financial claim check
Choose what you’re concerned about. We’ll guide you through the questions.
Pick the product that best matches what happened. We’ll ask a few simple questions, and you can use approximate dates or “Not sure” where it makes sense.
✓Free to check✓No pressure to go ahead✓Check before you send
Choose your route
What would you like us to check?
If you are unsure, choose the closest match. You can change it when the form opens.
Car financePCP, HP and other motor-finance agreements where commission, lender choice or the way the finance was arranged is a concern.→
PensionPension transfers, SIPPs, FSAVCs and other pension advice where suitability, risk, charges or alternatives are a concern.→
InvestmentInvestment bonds, stocks & shares products and other advised investments where suitability, risk or concentration is a concern.→
Packaged bank accountFee-paying current accounts with bundled insurance or benefits that may have been unsuitable, unnecessary or poorly explained.→
Guarantor loanGuarantor loans where affordability, the guarantor checks, repayment pressure or the way responsibility was explained is a concern.→
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After submission
What happens after you send the check?
The claims firm named on the form can review your enquiry and contact you if it needs more information. If they can help, they’ll explain the next steps and any fees before you agree to anything.
More information if needed
You may be asked for dates, documents or provider information if the enquiry needs them.
You choose the next step
If the firm can help, you can decide whether you want to go ahead. You can also complain directly yourself for free.